Break-Glass Access
Emergency elevated access with mandatory logging and immediate notification
OrcaMonitor's break-glass mechanism provides a controlled path for emergency access that bypasses normal approval workflows — while ensuring every break-glass activation is immediately logged, notified to security stakeholders, and fully auditable.
When a critical incident requires immediate action and the normal approval chain cannot respond in time, break-glass allows a designated operator to proceed — but never silently. Every activation triggers an automatic investigation workflow and mandatory post-event review.
Features
How OrcaMonitor implements break-glass access
Activation with Justification
Break-glass activation requires the operator to provide a written justification. This justification is stored in the audit log and included in all notifications.
Immediate Multi-Channel Alert
The moment break-glass is activated, a critical notification is pushed to all security stakeholders via all configured channels — no silent emergency access.
Time-Bounded Sessions
Break-glass sessions are limited to a configurable maximum duration. After expiry, elevated access is automatically revoked and a normal session resumes.
Post-Event Review Workflow
After a break-glass session ends, an automatic post-incident review ticket is created, assigned to the operator's manager, and must be closed with documented review.
Designated Break-Glass Accounts
Pre-define which users or roles can activate break-glass. Not every operator can trigger emergency access — only designated principals with confirmed identity.
Action Replay
Every action taken during a break-glass session is recorded with enhanced detail. Security teams can replay the full action sequence for forensic review.
Capabilities
- Configurable break-glass eligible user list
- MFA re-verification required before activation
- Automatic ticket creation for post-event documentation
- Session recording with full action trail
- SIEM forwarding of all break-glass events
- Quarterly break-glass access review report
Compliance Framework Alignment
These lines map OrcaMonitor features to the controls they help you evidence. They are not certifications of OrcaMonitor or Synetal Solutions — compliance is a conclusion your own auditor reaches about your organisation and scope.
Related Governance Topics
See every module, pricing tier, and deployment option on the OrcaMonitor overview.